Effective customer care with the Effekt Connect

Effekt Connect is the tool that lets you get closer to your customers and open up business processes for both your customers and employees.
Our customer portal Effekt Connect is built in Drupal

Effekt Connect gives you the ability to offer customer care online to your existing customers. Allowing employees of your customers to be in direct contact with the employees of your company in the form of a structured cooperation platform strengthens the company's value.

The platform gives your customers access to exactly the information they want, at any time and without requiring more administration. The customer can also participate in processes and interact with company personnel.

The contact surface is tailored to the customer to given the exact impression of the company as desired. By clarifying the client's errands are in the process, the status of projects, etc. reinforced the feeling of being in control and that the company has a well-functioning administration.

Effekt Connect becomes an extension of the company's ERP system so that the company's unique business processes designed in this also will be available the customer. Naturally permissions and security is handled in a way that you into smallest detail can control who has access to what.

About Effekt

We work as experts in business related IT systems. Through the effective use of Microsoft Dynamics NAV, BI from Qlik and Drupal we create modern ERP systems that have your customers in focus. Since our birth in 1997, we have conducted over a thousand projects with more than 100 customers.

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